FAQs and Troubleshooting

Let's find answers to your questions :)

Let's find answers to your questions :)

Got a problem with SWIFT?

Follow these instructions, 70% of the time following these instructions should solve your problem.

  • Make sure you have the latest copy of the theme. You can download the latest version here.
  • Reinstall SWIFT.
  • Check if you have selected appropriate options in the options page.
  • If you have added any code to the theme files or widgets, make sure all the html tags are closed.
  • Sometimes a faulty outdated plugin may clash with SWIFT. Deactivate all the plugins and see if it solves the problem. Tip: If you have lot of plugins, rename the plugins folder that will deactivate all your plugins at once. Once you are done with your trouble shooting, you can rename it back.
  • Deactivate widgets to see if they are creating any problem.

If these doesnt solve your problem, try again after some time, you might have missed something. If this still doesnt solve your problem head to the support forum, I’m waiting there to solve your problem.

Frequently Asked Questions

1. There is no content on home page?

Cause:By default SWIFT shows 3 posts in features content slider, and omits them from the regular WordPress look to avoid duplicate for SEO reasons. So if you have less than 3 posts all of them will be shown in slider and there will be no content left to be shown on home page.

Solution: Any of the following should fix the problem.

  1. Check this setting in you WordPress dashboard. Settings->reading->Number of posts displayed on home page.
  2. Write more posts.
  3. Disable featured post slider from options page untill you have enough content.
  4. Set number of featured posts to 1 (If you have more than one post)
  5. Select a featured post category.

2. Feed count not shown?

Enable “Show feed count” option in your feedburner account settings.

3. Some pages / categories are not shown in navigation area?

Go to options page and under “general settings”, enter the list of categories / pages to be displayed under navigation area.

35 thoughts on “FAQs and Troubleshooting

  1. I just switched to swift and my post images aren’t being pulled into the content slider. Traditionally, I’ve just put them in the first paragraph to get this accomplished. What should I do? Thanks.

  2. HI! I need help with shows images on slider., i want able to have them come up using the options of the swift theme, so i downloaded smooth slider and instructions say that must locate this wordpress loop code in index.php: if(have_posts()) :while(have_posts()) : the_post();

    and add :

    right before it… Only problem is that i cant find the first one mentioned.. ANYWHERE!! ive looked for it and nothing..Please help him find that or help me add images to the slider option of the swift theme itself.. MUCH APPRECIATED…

    THANKS

  3. Hello, I’m having trouble getting post images to display in slider and on thumbnail. Any suggestions?

  4. Hello,
    I love the Swift theme and I have the latest one installed on godaddy (any suggestions for a host without daily errors is greatly appreciated). I have the archive page set up as mag style and I wondered how I can remove the category name from above the little thumbnail pictures because I have items that are listed in multiple categories and if you choose to look at the 3rd category (for example) the 1st category is the one that is always listed on the thumbnail. so it doesn’t really seem right. In other words, My customers from the “education” industry click on their category to see the types of bags we offer for them and the list shows the correct bags but each thumbnail is marked with the “art materials” category name because those bags also fit into that category. How can I fix this or remove that? thank you! Gina

  5. I’m really enjoying the Swift theme, thank you. Question: How do I deactivate the Subscribe/Share box under the post?

  6. I hate posting a question regarding an old release… but here it is.
    Our server guys at UMKC have installed a version of the Swift theme – 4.1.1 into a multi-user environment. I really, really like the depth of features and am anticipating a nice presentation of info with the tool.
    The problem that I’ve noticed is that the landing page/main page of the blog isn’t displaying/referencing the images. The “handles” are there but are unable to be displayed. For example, in Safari, the blue box with a question mark appears with the post information. In the actual post/story, the image is present.
    Do you have any advice on trouble shooting this issue? Is this display issue related to the multi-user installation or another server related problem?
    Once again, apologies for this request. It is being made as WordPress is currently not “officially” supported and I must seek answers to these problems.
    Thank you.
    Best Regards – Dave

  7. I need help for my website! I used your theme, and love it!  However, I am having a problem because no one can leave a comment.  This comment form is up on the page, but when the user clicks submit comment, they are brought to a white screen, and their comment does not go through.  the white page that they are brought to is “mywebsite.com/wp-comments-post.php”
    What should I do?  Any idea what is wrong here?

  8. Hello there!
    I have a few questions/issues:
    1. The Twitter and Delicious Share buttons are not working properly for me.  They send me to “overload” or “error” pages.
    2. I have not been able to figure out how to resize the font for post titles. Will you please help?
    3. Is there a way to remove the “Home” link from the Categories nav menu?
    Thanks for everything!  I really dig this theme!

  9. Guys, please, just take a look at this post:
    http://vitrinedasideias.com/2009/11/23/merchan-na-vitrine-1/
    After a instaled swift theme on my wordpress blog, a can not put my images at the size I want. I configure normaly in wordpress post editor, but the image alway return to the original size if I preview or publicate the post.
    And it just happens when i use the magazine layout.
    Do you know how a fix it?

  10. Hi Satish,
    I installed the version of SWIFT but I do not know how to remove the categories from displaying underneath the nav bar. How would I do this?  I feel dumb asking because I bet this is probably very easy.
    my site is http://itrainrockstars.com
     
    Thank you
    Logan
     

  11. Hi Satish,
    My website only has 3 posts on the homepage under the slider, how do I increase the number of posts?
    http://www.fatlosssupport.com/
    Thank YOU!

    • Increase the number of posts in wordpress reading settings
      general–>reading
      or decrease the number of posts in slider
      swif options–>homepage options–>number of featured posts.

  12. Problem with my slider.. please help . Just switch to swift.
    Check out my site : http://www.giftoffengshui.com
    I didn’t change anything( the coding) , but the slider image didn’t match the post, it  just use the pic in the lastest post.
    How to resolved?

  13. I’m looking for theme that can increase CTR of adsense, can swift theme provide it?

  14. I’m trying to use a static page as the front page.  I don’t want the Recent Posts box on that front page.  How can I remove that?
    Thank you.

  15. I don’t have the latest version… for some reason it wouldn’t work for me. The colors wouldn’t change or anything which is fine because I like the version I have. I do have a problem though. I am using a custom header and everytime I try to enter my feedburner id it puts an email form and subscribe button in the header and it messes it up so I’m forced to erase it. but I would like people to be able to subscribe… I still want to use my custom header though

  16. Hello All,
    Is it possible to to remove the sidebars on a certain page?  For example, I want my “Privacy Policy” page not to have any sidebars.   How do I go about implementing this?
    Thanks,
     
    Ghanima A.
     

  17. Hi,
    I have this warning on the page after select a tag.  Would you please help me?

    Warning: in_array() [function.in-array]: Wrong datatype for second argument in /home/thebestu/public_html/losguardianesdeluniverso.com/wp-content/themes/swift/index.php on line 16

    I’m very happy using your theme, even i know i’m not ussing all its features  because i’m a newbie on these.

    Thanks in advance,

    Pat.

    PS:The last thing i made was paste the google analytics scrip in a text widget.

    • Find this code in index.php

      <?php if (have_posts()) : while (have_posts()) : the_post();
      if($swift_slider_disable !=”true”){if (in_array($post->ID, $do_not_duplicate)) continue;update_post_caches($posts);}
      ?>

      and replace it with..
      <?php if (have_posts()) : while (have_posts()) : the_post();
      if($swift_slider_disable !=”true” &&$do_not_duplicate ){if (in_array($post->ID, $do_not_duplicate)) continue;update_post_caches($posts);}
      ?>

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